Team Meltdown Mode: How to Recognize it and What to do About it

Written by: Tracy Civick Whether you’ve owned your practice for 9 months or 9 years, at some point it’s inevitable that your dental team will go into meltdown mode. When it happens, there are two options: you can hide in your office, walk on eggshells, and cross your fingers that time will heal OR youContinue reading “Team Meltdown Mode: How to Recognize it and What to do About it”

What is a Dental Team Culture Club and Why Do You Need it?

For over a decade I have been honored to provide dental office team training to practices around the globe. After the pandemic, things started to feel different. Clients began resounding over and over again, “my office doesn’t feel the same as it did before everything shut down.” Something was off. My team and I beganContinue reading “What is a Dental Team Culture Club and Why Do You Need it?”

How to Spot Behavioral Weapon Systems Using DISC Personality Styles

Written By:  Tracy Civick Every personality style has many powerful and positive characteristics, but they also have traits that are not as positive and can create limitations to effectiveness and your team culture.  If this behavior looks familiar in your team, you need to know how to spot it and why it happens. For thisContinue reading “How to Spot Behavioral Weapon Systems Using DISC Personality Styles”

Do You Want to Become a Game Changing Practice Leader?

A leader’s primary function is to get things done through other people. Why are you in that role?  If you’re a practice manager, were you hired based on your skill level?  Maybe you’ve been in the dental field for 10 years and have worked your way up into management? Did you know that 79% ofContinue reading “Do You Want to Become a Game Changing Practice Leader?”

How to Improve Your Team Culture by Doing THIS Immediately!

How do you eat an elephant? Of course, one bite at a time! How do you improve your team culture? One step at a time! One of the most common questions I’m asked is, “How do I know if we have an unhealthy culture?” Here are a few characteristics of an unhealthy work environment: IfContinue reading “How to Improve Your Team Culture by Doing THIS Immediately!”