Team Meltdown Mode: How to Recognize it and What to do About it

Written by: Tracy Civick Whether you’ve owned your practice for 9 months or 9 years, at some point it’s inevitable that your dental team will go into meltdown mode. When it happens, there are two options: you can hide in your office, walk on eggshells, and cross your fingers that time will heal OR youContinue reading “Team Meltdown Mode: How to Recognize it and What to do About it”

How to Get My Dental Team to Communicate Better

As a dental team culture coach, I am constantly talking with practice leaders about how to improve their culture. When reviewing their greatest struggles, one of the most common topics is “How can I get my dental team to communicate better?” A little over 12 years ago, I was managing a practice in Texas. ItContinue reading “How to Get My Dental Team to Communicate Better”

How Does Team Culture Affect Case Acceptance?

Dental practice leaders often ask, “Does my team culture affect case acceptance?”. The answer is yes but have you ever wondered what specific aspect of your culture has the greatest impact? Team culture simply means the way your team does things. “Culture” is a buzz word that is impactful and important. How does your teamContinue reading “How Does Team Culture Affect Case Acceptance?”